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Talk your customers through articles
+ Deflection through automated self-service
+ Omnichannel Automation & Containment
  • Conversational AI for articles. Bot collects and returns answers, not just links.
  • Deflect or save agent time.
  • Omni-channel AutoFlows™ discovery for email and chat channels
  • Next generation NLU and Dialog Manager
  • APIs and connectors
  • Contact center and voice first integrations
  • AutoFlows™ for Voice conversations
  • Flow Analytics
  • Flow Automation
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